Job Description

We're looking to hire a Practice Manager for an independently owned veterinary hospital in Ashland, OR!

Who we are:

Do you thrive in environments that foster professional growth and enable you to make meaningful contributions to both team members and clients? Are you looking for a practice that cultivates a sense of fulfillment? We're a small animal, 1.9 FTE DVM, independently owned practice with growth aspirations, and we're looking for the right leader to join our team! At our practice, we desire to create an atmosphere where our team and clients truly experience our motto, "We're Glad You're Here." Our mission is to give pets the best quality care possible, so you can continue to love them today and tomorrow! If this sounds like what you're looking for, we'd love to hear from you!

Why this position might interest you:

As our Practice Manager, you'll have the opportunity to lead and grow a team of department leaders. We're also seeking a leader who not only demonstrates high competence in role execution, but also excels in problem-solving, and remains actively engaged on the floor, supporting and guiding their team in real time. You'll be able to work closely with a Practice Owner committed to professional development and business growth.

Not familiar with the area? Don't worry!

Ashland, Oregon, is perfect for any outdoor activities you could ever want! There's plenty of opportunities to spend time at the beach, go skiing, camping, hunting, or fishing. If you enjoy whitewater rafting, The Rogue River offers the perfect place for that! For those who want things a little calmer, there's wineries, fine arts, and each year there is a Shakespeare Festival, which is a well-regarded annual event many look forward to. Whether you're interested in the city life or a rural experience, Ashland can be the perfect place for you!

Some key responsibilities include but are not limited to:

• Operational Oversight: Manage daily operations, including facility maintenance, equipment management, and ensuring an OSHA compliant, efficient, and welcoming environment.
• Financial Management: Oversee healthy budgeting, business growth and all budget oversight and management including financial reporting.
• Staff Leadership: Lead, mentor, and develop a team of veterinary professionals. Follow all relevant HR laws. Implement and uphold Standard Operating Procedures (SOPs), manage performance, and foster a culture of continuous improvement. Utilize servant leadership style techniques to encourage a strong, happy team.
• Inventory Control: Supervise inventory management, collaborating with designated leads to maintain optimal stock levels and cost efficiency. Should be knowledgeable in all areas of Inventory Management.
• Client Relations: Enhance client satisfaction through exceptional service, addressing concerns promptly, and ensuring clear, consistent communication.
• Marketing Initiatives: Identify and implement marketing strategies to promote services, including leveraging same-day appointment availability and increasing community awareness.

Preferred and required criteria:

• Education: 
  • High School diploma or GED equivalent is preferred.
• Experience: 
  • 3-5 years of management experience is required.
  • Experience in veterinary medicine is preferred, but candidates with management experience in other industries will be considered.
  • A CVPM is desired but not required, however, we would love to help a motivated individual grow into this designation!

What can we offer you?

• Production bonuses based on profit of business
• Continuing education and professional development
• Cellphone and laptop / iPad 
• Discounted family pet services
• 401(k)
• 401(k) matching after 1 year of employment
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible schedule
• PTO

.... And more!

Interested in learning even more? Click  to learn what Encore Veterinary Consulting is all about!

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