Job Description

Role Overview:

We are seeking a skilled Technical Writer to support digital platforms and operational systems. This role involves developing clear, accurate, and user-friendly documentation for internal teams, end-users, and regulatory stakeholders. You will collaborate with cross-functional teams to create and maintain high-quality technical content that meets both business and compliance needs.

Responsibilities:

• Create and maintain user guides, technical manuals, standard operating procedures (SOPs), and API documentation.
• Prepare technical documentation and user guides for the application, ensuring content is accurate, accessible, and aligned with user needs.
• Translate complex technical concepts into easy-to-understand language for both technical and non-technical audiences.
• Work closely with software developers, engineers, product managers, and compliance teams to gather information and validate documentation.
• Ensure all documentation adheres to company branding, quality standards, and industry regulations.
• Manage multiple documentation projects simultaneously in a fast-paced Agile environment.

Requirements:

• 3+ years of experience in technical writing, ideally in the energy, utilities, or enterprise software domains.
• Proven ability to create technical content for both internal and external audiences.
• Proficiency with documentation tools such as Confluence, Markdown, Git, or equivalent platforms.
• Strong attention to detail, excellent written communication skills, and ability to work independently.
• Experience working within Agile or Scrum development teams is a plus.
• Bachelor's degree in Technical Communication, English, Computer Science, or a related field preferred.

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