Job Description

Job Summary:

As a Del Taco Team Member , you are an essential part of the team, responsible for ensuring customers have a positive dining experience by delivering excellent service and high-quality food. You will assist in a variety of tasks, including taking orders, preparing food, maintaining cleanliness, and providing friendly, efficient service. This role is ideal for individuals looking to start or grow their career in the food service industry.

Key Responsibilities:

1. Customer Service:

• Greet customers with a friendly and positive attitude.
• Take customer orders quickly and accurately, offering assistance with menu items and making suggestions when needed.
• Ensure that all food orders are prepared correctly and delivered in a timely manner.
• Handle customer complaints and concerns professionally, working to resolve any issues and ensuring customer satisfaction.
• Maintain a professional and welcoming demeanor while interacting with customers.

2. Food Preparation & Safety:

• Prepare food items according to Del Taco’s quality standards, including tacos, burritos, salads, and other menu offerings.
• Follow proper food safety and sanitation guidelines, ensuring all food is stored and handled correctly.
• Operate kitchen equipment safely and effectively, including fryers, grills, and ovens.
• Ensure that food preparation areas are clean and organized, maintaining a high level of cleanliness throughout the shift.
• Assist with food inventory management and restocking supplies as needed.

3. Cleanliness & Maintenance:

• Maintain cleanliness throughout the restaurant, including dining areas, kitchen, and restrooms.
• Follow company cleaning procedures to ensure all areas meet Del Taco’s cleanliness standards.
• Ensure the work area is well-stocked with necessary supplies, cleaning products, and utensils.
• Empty trash bins and keep the restaurant organized and tidy at all times.

4. Cash Handling & Register Operations:

• Operate the cash register accurately and efficiently, processing customer payments.
• Ensure that cash handling procedures are followed and cash registers are balanced at the end of each shift.
• Provide customers with accurate change and receipts as required.

5. Teamwork:

• Work collaboratively with other team members to ensure the restaurant operates efficiently and customers are served promptly.
• Assist other team members during busy periods to maintain smooth operations and customer satisfaction.
• Communicate effectively with other staff and management to ensure all tasks are completed on time and to Del Taco’s standards.

Skills & Qualifications:

• Education: High school diploma or equivalent (preferred but not required).
• Experience: Previous experience in a customer service or food service role is a plus, but not required.
• Customer Service: Friendly, professional demeanor with a focus on providing excellent customer service.
• Teamwork: Ability to work well in a team environment, cooperating with others to achieve common goals.
• Communication: Strong verbal communication skills and the ability to interact with customers and team members in a positive and professional manner.
• Attention to Detail: Ability to follow instructions and maintain high standards in food preparation, cleanliness, and customer service.
• Flexibility: Willingness to work flexible hours, including nights, weekends, and holidays.

Physical Demands:

• Ability to stand and walk for long periods of time during shifts.
• Ability to lift and carry items up to 50 pounds.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Ability to work in varying kitchen temperatures, including hot grills and ovens.

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