Job Description

Job Summary

The Facility Administrator plans, coordinates and manages all services and employees of facility and is responsible for the overall direction, coordination and evaluation of all care and services provided to the Elders of the facility. The Facility Administrator oversees and maintains quality care, service and culture that is consistent with and exceeds organizational, state and federal regulatory standards as directed by the Plainview team. The Facility Administrator has the ability to communicate effectively and advocate for Elder centered/directed care to team members, families, physicians and the at large community.

Essential Functions

• General
  • Works minimum of 40 hours/week. Normal working hours 0800-1630 Monday through Friday, but will participate in weekend leadership rotation, including evenings, nights, holidays, and weekends depending on needs of contract facility operations.
  • Will always dress and conduct him/herself in a professional manner in accordance with all policies and procedures.
  • Will maintain a professional, neat, and organized office, presentable at any moments' notice to the public as a meeting place.
  • Will maintain, respectful, cordial, and professional relations with all employees, residents, families, vendors, and the general public at all times.
  • Understands and orchestrates team based and individual action plans in coordination with the Plainview team, and each department head of the facility.
  • Understands and manages the budget and financial outcomes of the facility.
  • Understands all Federal Regulations (State Operations Manual) and State Department on Aging Regulations, all Life Safety Code Regulations, and ensures all said regulations are covered by a facility policy and/or procedure, and conversely, ensures all existing policies and procedures are compliant with said regulations.
  • Ensures that each employee working at the contract facility has a Job Description, has read it, understands it, and complies with it in full.
  • Employ a team of qualified individuals capable of serving as Department/Service area leaders to organize, manage and lead the operational day-to-day activities of the contract facility.
  • Is intimately familiar with all Federal Regulation (State Operations Manual) and State Department on Aging regulations and ensures that all regulations are covered by a policy and/or procedure, and that conversely all existing nursing policies and procedures are in accordance with said regulations in coordination with Director of Nursing, medical director and staff, drives the formulation of written policy and procedures for resident care and make those policies available to regulators as required by law.
  • Manages compliance with all policies and procedures of Plainview and Facility.
  • Manages compliance with all HR systems pertaining to recruitment, retention, hiring, disciplining, and firing of employees.
  • Manages compliance with HIPAA.
  • Manages compliance with Worker's compensation policy.
  • Manages compliance with all other insurance policies.
  • Manages a safe-work program.
  • Manages incident reporting and investigation program and manages reporting of all incidents and accidents pertaining to the abuse, neglect and exploitation of elders to the State hotline.
  • Reports all risk management issues to Plainview Healthcare within 24 hours.
  • Notifies Plainview Healthcare within 24 hours of any notice from CMS and any state or Federal Agency or Attorney's office.
  • Manages relations with all 3rd party vendors.
  • Thoroughly understands and manages the entire budget, including census-driven PPD formulas and administrative actions associated with it. Understands the agreed upon PPD's for RN staffing, LPN staffing, CMA/CNA staffing, RA staffing, Dietary staffing, Food, Nursing supplies, Pharmacy and Ancillary supplies and Overtime allowance. Reports outcomes of each pro-actively and retrospectively to the Regional Administrator on a monthly basis.
  • Communicates with Administrative team regarding human resource issues including compliance, Worker's compensation, performance and hiring/firing needs in accordance with organizational policy and procedure, and all federal and state laws and guidelines.
  • Understands, practices and communicates Elder directed/centered care on a daily basis. Holds all employees accountable to the principles and values of the Facility.
  • Assists with hiring and providing orientation/training and retention of a sufficient number of qualified staff to carry out all programs and services. Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis. Holds department leaders accountable for completion of all of the above.
  • Oversees and helps develop education, in-services training and program development.
  • Oversees and conducts work necessary for business office management as required for accounts payable, accounts receivable and payroll in coordination with Plainview Healthcare.

Professional Requirements

• Adhere to dress code, appearance is neat and clean.
• Complete annual education requirements.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled.
• Wear identification while on duty.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics, and goals of the organization.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services.

Qualifications

• The Administrator must have a bachelor's degree from an accredited college and be currently licensed in the Facility's State without encumbrance, be responsible for maintaining professional licensure and CEU requirements, or have entered into a qualified Administrator in Training program with an accredited institution and qualified preceptor.

Knowledge, Skills, and Abilities

• Well-versed in Federal Regulations (State Operations Manual) and the State Department on Aging Regulations, and ensures that all policies, procedures, and practices are in line with, and performed in accordance with those regulations.
• Must be technically oriented, detail oriented and proficient in the use of computers and electronic health record systems.
• Administrator for an Adult Care Home is a personal and professional responsibility. The Administrator by nature of that responsibility is on call 24/7, unless other arrangements for fulfilling ability to report to work quickly, have been made and agreed upon by Plainview Healthcare management.
• Must be able to read and interpret financial statements, income statements (profit and loss) and balance sheet, and to hold others accountable to budgetary performance.
• Strong organizational and interpersonal skills.
• Ability to determine appropriate course of action in more complex situations.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
• Ability to maintain confidentiality of all medical, financial, and legal information.
• Ability to communicate effectively, both orally and in writing.
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

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