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Primary duties include upgrading Checkpoint Maestro firewalls using automation tools, and troubleshooting and resolution of any steps fail to complete under automation. Familiarity with Checkpoint Maestro R80.30SP, and R81.10 are required. Strong troubleshooting skills for hotfix install, removal, and other items associated with the upgrade process are required. Candidates must have an understanding of the criticality of minimizing business impact, and how to retain uptime during the process. Must be able to learn local automation toolset, and a working Unix background is highly recommended.
Skill sets might also be evaluated against a larger scope include providing support to perimeter security infrastructure, which includes firewall, proxy and remote access systems; Investigation, documentation and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems; Escalation of issues to, and tracking of progress in conjunction with internal engineering teams, vendors, or other technical resource teams; Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.
Desired platforms/skills include: Checkpoint Maestro R80.30SP and R81.10 upgrade and troubleshooting skillsets. Strong general troubleshooting and communication skills.
Additional desired skills: tcpdump/pcap/wireshark experience, Checkpoint Gaia, Bluecoat Proxy, PaloAlto Networks firewalls, Cisco virtual ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.
Also desired/emphasized is a strong analytical and quantitative capability with attention to detail, ability to work in a demanding environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary. Strong verbal and written skills are also important.
Special Skills:
Specialists are required to analyze customer requirements to ensure all standards, policies, and guidelines are upheld from the information security perspective and support routine compliance activities.
Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.
Relevant certifications preferred: Checkpoint and Juniper firewalls.
Education Level Required: Bachelor's Degree preferred
Years of Related Experience: 5+
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