Job Description

A respected Life Plan Community in Washington, DC is seeking a Manager of Community Engagement to lead initiatives that enrich the lives of residents through social, educational, and volunteer programming. This is a key leadership role that requires strong interpersonal, organizational, and communication skills.

$1000k referral bonus

Responsibilities

Community Engagement & Program Management

• Plan, coordinate, and implement resident-centered activities and events.
• Develop and publish monthly calendars and newsletters.
• Lead the ARISE award program in collaboration with the Senior Leadership Team.
• Oversee social accountability reporting and initiatives.
• Support operational success alongside the IL Administrator.

Resident Services & Support

• Serve as a liaison for resident questions and transportation coordination.
• Provide backup coverage at the front desk during lunch hours.
• Supervise and support Concierge staff when the IL Administrator is absent.

Volunteer Program Oversight

• Manage internal and external volunteer programs.
• Partner with the resident Volunteer Committee.
• Recruit, train, coordinate, and support volunteers.
• Maintain volunteer records and schedule.
• Organize appreciation events and gather program feedback.

Leadership & Departmental Management

• Participate in leadership initiatives (e.g., MOD, CARF-CCAC, operations planning).
• Lead department policy and procedure updates.
• Conduct staff evaluations and provide guidance on performance issues.
• Participate in screening and hiring of new team members as needed.

Professionalism & Compliance

• Uphold Ingleside’s core values: Accountability, Respect, Innovation, Stewardship, and Excellence.
• Maintain confidentiality and professional conduct at all times.
• Follow all company safety policies and procedures.
• Remain informed on federal and state regulations relevant to the role.

Professional Development

• Attend training and development programs.
• Maintain necessary certifications and a commitment to continuous improvement.

Qualifications

Education

• High School Diploma or equivalent required.

Experience

• At least one year of program management experience, or equivalent combination of education and experience.
• Strong planning, organizational, and communication skills.
• Proficiency in Microsoft Office and Publisher.
• Ability to operate standard office equipment.

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