Job Description
POSITION SUMMARY
Collect soiled linen, sorting, washing, ironing, dry cleaning and transferring linen designated areas as needed. Laundry Attendant is responsible for ensuring that all laundry services for the hotel's guests is done as per the standard policies and delivered on time. Additionally, he/she correctly tags Guest items and crew uniforms, then sorts the laundry for appropriate action like washing, dry cleaning, stain removal, pressing and after completion of process preparation for delivery.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Prepare soiled linen for washing.
Sorting linen by degree of soil and type of fabric
Ensure linen is free of garbage and sorted by color.
Check for any tears or damage of all clothes from guests and crew before washing and report any bad condition to the Laundry Manager.
Load, using properly weighted loads and select proper formula on washers. Complete wash cycles and ensure all terry items folded proper and all linen well pressed. Assist the linen keeper in transporting clean linen to the linen room and assist linen keeper in stacking the linen as per the linen room grid.
Laundering of all onboard linen, Guest clothes, crewmembers' clothes and uniforms.
Count and verify all items received as per laundry lists / list signed by the guest and communicate any discrepancy or damages to the S/A, Assistant Housekeeping Manager and Laundry Manager.
Report immediately to the Laundry Manager in case any valuable items like cash, jewelry, cards etc. found in guests & crew laundry. Reports any damage or deficiencies in the laundered items to the Laundry Manager.
Ironing and Dry Cleaning of guest laundry and crew uniforms.
Inform the Laundry Manager about any malfunction on finishing equipment or problems with safety mechanisms.
Proper use of chemicals and ensure that the proper use of Personal Protective Equipment while using the chemicals.
Fold and stack linen on shelves.
Inspect the quality of linen on shelves.
Cleaning of all equipment.
Assists with other responsibilities and duties in the absence of other team members or other tasks assigned by the laundry manager.
Cleaning dryer lint screens and record the time in dryer filter cleaning logs in timely manner.
Assist in the loading and unloading of dryers and sort out washed laundry items.
Check safety devises, turning on steam, water and air valves.
He / she must know all the locations of safety equipment in and surroundings of the laundry area in case of emergencies.
Check iron roll pressure.
Report leaking valves, damaged insulation, and air and water path.
Keep the work area safe, clean and neat.
Other duties may be assigned. Understand and can apply in work practices environmental policies and procedures concerning such functions as collection, sorting and disposal of solid wastes and use of chemicals associated with cleaning, dry cleaning and laundry operations.
Know and follow all SQM policies.
Performs related duties as required.*
*Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard crewmembers will be required to perform any other job-related duties assigned by their supervisor or management.
QUALIFICATIONS
Minimum of six (6) months guest facing service experience in a luxury environment.
Combination of education equivalent to high school diploma or any other source of education, training orexperience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
Place of work: onboard a cruise ship.
Job Tags
Immediate start, Gangs,