Job Description

JOB REQUIREMENTS: Description To provide dispatch services for law
enforcement, emergency medical services, fire departments, and an
emergency telephone answering point. Examples of Duties A. Work involves
radio communications (emergency and non-emergency) and telephone
answering in the dispatch center for police, ambulance, and fire
departments. B. Answer questions from the public and obtain sufficient
information to make the appropriate emergency service dispatch request.
C. Assign calls for service to field units. D. Maintain records of all
incoming and outgoing calls from the communication center. Retrieve
recorded audio files or data files. E. Communicate by radio, phone or
text messages with field units and perform requested tasks. F. Perform
emergency radio procedures in the event of radio operating difficulties.
G. Provide update services for field units such as stolen articles,
wanted persons, or informational broadcasts. H. Assign units by virtue
of familiarity with the geographic layout of Bayfield County using
reference points, road locations and emergency service boundaries. I.
Process alarm reports (burglary, fire, etc.) J. Monitor courtroom and
courthouse surveillance cameras K. Enter, modify and cancel warrants.
Enter stolen items and missing persons. L. Use the CAD and records
management systems to record complaints and assign incident and call
numbers. M. Handle routine requests for record checks from field units.
N. Perform related work as directed or required by department personnel
including taking messages for off-duty personnel. O. Perform any other
tasks as assigned by supervisor. * OTHER EXPERIENCE AND
QUALIFICATIONS: A. Minimum of a high school diploma or GED B. Pass Drug
Screen and Background Check C. Ability to communicate effectively,
including written and oral communications D. Meet the requirements to
become T.I.M.E. System certified E. Knowledge of modern office and
clerical practices, procedures, and equipment. F. Skill in the operation
of a computer terminal and radio dispatch equipment. G. Typing skills
40-50 words per minute. Physical Requirements A. May require sitting in
one location for extended periods of time. B. May require extensive
keyboard entry. C. May require extended periods of time viewing multiple
computer monitors. D. Ability to hear and distinguish various ring
tones. E. May require occasional lifting of 30 pounds or less. F.
Vision: Ability to read, interpret and understand multiple computer
screens at program resolution levels G. Hearing: Ability to
simultaneously listen to a phone call while monitoring radio traffic on
speaker. * APPLICATION INSTRUCTIONS: Apply Online:
Other: Complete job description and
benefit package available at or by
contacting 715-373-6181, [email protected]. 117 E 5th
Street, Washburn, WI 54891. EEO

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