Job Description

Minimum Qualifications:

Education: Bachelor Degree or relevant experience

License Required: Current, Valid Adjuster License

Experience: Minimum of 2 years of prior experience adjusting auto claims

KSA's (knowledge, skills, abilities):

• Effective verbal and written communication skills
• Comprehensive knowledge of automobile insurance including claims handling procedures and operations
• Experience taking recorded statements related to auto accidents and making liability decisions
• Experience recognizing and properly handling complex coverage issues
• Experience managing adjuster daily activities such as diary and telephone
• Experience negotiating auto accident settlements and making proper payments
• Competency in Microsoft Office and other computer applications

Position Requirements:

General Summary: Proactively investigate, evaluate, negotiate and resolve automobile claims.

• Integrity and pride of work necessary for a successful work at home environment
• Handle low to moderately complex cases
• Obtain facts to evaluate coverage, liability, mechanics and causation/damages
• Take focused and thorough recorded statements from appropriate parties
• Identify subrogation and salvage opportunities and complete required referral timely
• Provide timely contact with all required parties
• Provide excellent customer service including keeping appropriate parties updated throughout the claims adjustment process
• Coordinate potential fraud investigations with SIU
• Comply with state specific regulations and state fair claim practices requirements
• Maintain quality claim files in accordance with appropriate best practices and claim handling file expectations
• Participate in individual and department training as needed
• Work effectively with team members and other departments
• Perform other duties as required

Note: The above description is intended to describe the basic duties and requirements of this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills. You may be asked to perform tasks outside of your usual duties in support of the overall objectives of the organization.

Job Type: Full-time

Pay: $44,000.00 - $64,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Auto Claim Handling: 2 years (Required)

License/Certification:

Adjuster License (Required)

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